We are The Fairway Grill, a family‑friendly restaurant at the golf club. This Privacy Policy explains what personal data we collect, how we use it, and the choices you have, in line with UK GDPR.
If you have questions or wish to exercise your rights, contact: bookings@thefairwaygrill.co.uk or 01592 782589.
This policy covers our website pages and services including table bookings, enquiries, takeaway requests, private event catering, and our Events & News blog.
- Booking details: name, contact info, party size, date/time, dietary notes or accessibility requests.
- Enquiry information: your name, email/phone, and message content when you contact us.
- Payments for events: where relevant, references and payment confirmations (we do not store full card details on this site).
- Website usage: cookies and analytics (pages viewed, device/browser, approximate location).
- Social interactions: if you message or comment via our social pages, we may view your public profile and message content.
- Contract: to process table reservations, takeaway orders, and private event bookings.
- Legitimate interests: to improve our services, respond to messages, prevent fraud/abuse, and keep our venue secure.
- Consent: for optional marketing emails or non‑essential cookies where required.
- Legal obligation: to meet legal, tax, and regulatory requirements.
- Reservations & service: confirm bookings, manage seating, and note dietary/access needs.
- Customer support: respond to questions and feedback.
- Operations & safety: website administration, troubleshooting, and venue security.
- Updates (optional): send news or offers if you’ve opted in; you can unsubscribe anytime.
We share personal data only as needed with trusted service providers acting as processors, such as website hosting, email delivery, reservation tools, and analytics. These providers are bound by contracts to protect your data and use it only per our instructions.
International transfers: If data is transferred outside the UK/EEA, we rely on appropriate safeguards (e.g., adequacy decisions or standard contractual clauses).
- Bookings & enquiries: typically kept up to 24 months after your last interaction to manage repeat visits and queries.
- Event and financial records: retained as required by law (usually up to 6 years in the UK).
- Analytics data: retained according to our analytics settings, usually 14–26 months.
- We delete or anonymise data when it is no longer needed.
- Access to your data and request a copy.
- Rectification of inaccurate or incomplete data.
- Erasure (where applicable) and restriction of processing.
- Objection to processing, including direct marketing.
- Portability of data you provided to us.
To exercise your rights, contact us at bookings@thefairwaygrill.co.uk or 01592 782589. We may need to verify your identity before responding.
We use essential cookies to make our site work, and optional analytics cookies to understand visitor activity and improve our services.
- Essential: security, page navigation, and basic functions (cannot be switched off).
- Analytics: page performance and usage trends (set only with consent where required).
You can control cookies via your browser settings. If you disable certain cookies, some features may not function as intended.
We use reasonable technical and organisational measures to protect your data, including encrypted connections (HTTPS), access controls, staff awareness, and regular maintenance. No method of transmission or storage is 100% secure, but we work to safeguard information to a commercially reasonable standard.
If you have concerns about how we handle your data, please contact us first at bookings@thefairwaygrill.co.uk or 01592 782589 and we’ll do our best to help.
You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO): ico.org.uk.
Last updated: 09 Feb 2026